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What's Included in AC Service

Updated: Jun 16

Nobody wants an air conditioner to shut down in the middle of the hot summer months. In reality, most repairs are needed during times when air conditioners are run at their maximum. However, most repairs can be avoided with regular cleaning and maintenance of an air conditioner.

Most people cover the basics of air conditioning maintenance, by replacing air filters regularly. Some may even go further and clean and inspect their air conditioner unit and components twice a year. However, even the most diligent home maintenance can miss vital signs that an air conditioner is on the verge of trouble.

A professional service call by a qualified HVAC (Heating, Ventilation and Air Conditioning) technician can inspect components inside the air conditioner that most people miss, and are qualified to use different techniques and tools to diagnose any issues that may be occurring.

To avoid repairs and maintain a healthy AC, it is a good idea for anyone to have their HVAC system serviced at least once a year for preventative maintenance. Servicing your home’s heating and cooling system regularly is the best way to prevent significant repairs. This article details what HVAC technicians do while servicing a home’s air conditioner.

Setting Up the Service Call

First, it doesn't cost anything to set up a service call through Air Control. When someone in the Northwest Arkansas and surrounding areas schedules a service call with Air Control, a dispatcher will gather information on your home’s system and discuss any issues you are currently experiencing.

An Air Control technician is then scheduled and then sent to the home using a computerized dispatching system. This system also tracks what service was completed at the home and the billing.

You can be sure that all Air Control technicians are properly trained and qualified to perform service on a home HVAC system. All technicians who work for Air Control undergo background checks and are licensed, bonded and insured.

Technicians are already trained before they are hired, but are also required to complete training provided by our preferred AC manufacturer partners on their particular systems. And because we are the preferred HVAC partner for all Sam’s Club and Lowe’s home improvement stores in the area, our technicians must have additional background checks and training.